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Thank you for shopping with us at Tallinn Winter Swimming World Championship 2024. We strive to provide quality merchandise to our customers to enhance their experience during the event. Please review our Refund and Returns Policy below:

Refund Policy:

We do not offer refunds for merchandise purchased on our website, tallinnwc2024.ee.
All sales are final.


Returns Policy:

We only accept returns for items that are deemed faulty or damaged.
If you receive a faulty or damaged item, please contact our Customer Support Team at support@tallinnwc2024.ee within 7 days of receiving the merchandise to initiate the return process.
Returns will only be accepted during the Winter Swimming World Championship event in Tallinn, from March 4 to 10, 2024.
The returned item must be in its original condition, unwashed, and unused, with all tags and labels attached.
Please bring your proof of purchase (order confirmation) when returning the item at the competition.


Exchange Policy:

Exchanges will be offered only for faulty or damaged items.
If you receive a faulty or damaged item, please contact our Customer Support Team at support@tallinnwc2024.ee within 7 days of receiving the merchandise to initiate the exchange process.
Exchanges will only be processed during the Winter Swimming World Championship event in Tallinn, from March 4 to 10, 2024.
The exchanged item must be of the same type and value as the original purchase.
Please bring your proof of purchase (order confirmation) when exchanging the item at the competition.


No Shipping:

We do not handle shipping for merchandise orders. All items ordered will be available for pickup exclusively at the Winter Swimming World Championship event in Tallinn.


Contact Information:

For any inquiries or assistance regarding refunds, returns, or exchanges, please contact our Customer Support Team at support@tallinnwc2024.ee.
By making a purchase on tallinnwc2024.ee, you acknowledge and agree to abide by this Refund and Returns Policy.

Thank you for your understanding and cooperation.

Tallinn Winter Swimming World Championship 2024 Organizing Committee

© 2021 All Rights Reserved.

Contact email: support@iceswim.ee